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Testimonials

Customer Survey Reviews

Pablo

Extremely knowledgeable and efficient loan officers


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Eunice

February 29, 2020

Friendly staff, very knowledgeable and excellent service.


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Lori

Darrell was outstanding and was there for me throughout the entire process.


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Carlos

Great service, Darrell went above and beyond to keep my loan moving forward. Nothing short of exceptional.


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Caitlyn and Jeffrey

Thank you for everything! From start to finish, the process was smooth, clear, and seamless. Customer service was unmatched: all of our questions were answered promptly and in a way we could always understand. We are so grateful that we used Merrimack for our first home purchase!


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Shaun

Darrell Levesque is one of the best in the business, I wouldn’t use anyone else.


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Deborah

Darrell went above and beyond to make this an easy process for me.


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Alison

Everyone I worked with at HarborOne was great! They answered all of my questions, kept me in the know and promptly communicated any thing needed from me, and worked diligently to get my loan approved and ready to close. We were even able to close early, which is further proof of how on top of everything the team was.


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Betsy

Thank you for everything. Every concern I had was addressed. All questions answered with the upmost knowledge. Texts, emails, phone calls were returned immediately. Customer service to the highest standard. Thank you again!!!


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Angel

I RECEIVED EXCELLENTCUSTOMER SERVICE. THE STAFF WAS VERY KNOWLEDGEABLE, HELPFUL AND KIND. THANK YOU


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Thelma, Coney, and William

darrell levesque is awesome he is the perfect person working for merrimack mortggage


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Olga

They made my buying experience very easy and less stressful.


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John and Joeleen

I have not one complaint about the service that was provided to my wife and myself. We had 2 bad remortgage attempts a couple years ago and Darrell, Sarah, and Maria and the rest of the team made this attempt stress free and much easier than expected based on our past experiences with other banks. I will recommend to others and hope to use their services again in the future. Thank you all!


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Nichole

I enjoy that even after 4.5 years, staff remember who I am and are very personable. I feel like I can trust the staff and appreciate that immensely. Thank you!


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Jasmine

Thank you Darrell, you and your team are amazing


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Everyone I worked with at HarborOne was great! They answered all of my questions, kept me in the know and promptly communicated any thing needed from me, and worked diligently to get my loan approved and ready to close. We were even able to close early, which is further proof of how on top of everything the team was. - Alison
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